mech Casino & Sportsbook Service Notice

We at mech provide an online gaming and sportsbook service available only where local law permits. Our platform operates under jurisdiction-restricted access: we do not claim to be licensed in any specific country, and users are responsible for verifying that access and use comply with the laws of their own jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited.

This legal notice outlines our service boundaries, user eligibility, data handling practices, and contact information for legal inquiries. It is not a substitute for professional legal advice. Users should consult their local legal counsel if they have questions about the lawfulness of accessing mech services in their jurisdiction.

By accessing mech, you acknowledge that you understand our service model, our payment methods, and your responsibility to comply with local law.

Service Availability and Jurisdiction

mech services are available only where local law permits online gaming and sportsbook wagering. We do not determine eligibility based on your location; instead, we require you to make that determination. Users are responsible for verifying that access and use of mech comply with the laws of their own jurisdiction. If you are uncertain whether mech services are lawful in your location, do not create an account.

We do not operate under a license issued by Indonesia, any Indonesian state, or any specific country. We operate under general regulatory frameworks applicable to our service infrastructure. Users should not assume that mech is licensed or regulated by any particular jurisdiction. If a government authority claims to regulate mech services in a specific country, verify that claim through our official contact channels before taking action.

Our service area spans multiple regions, including users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Each user is responsible for confirming that their own jurisdiction permits access. We retain the right to restrict or suspend service to any jurisdiction if we determine that legal risks are unacceptable or if a government authority orders us to do so.

Account Eligibility and User Responsibility

To create a mech account, you must meet the following criteria: you are of legal age to participate in online gaming under your jurisdiction's law; you are not a resident of a jurisdiction where online gaming is prohibited; you have not been excluded from mech by us; and you have not violated our account terms. During account verification, you confirm your identity and provide accurate personal information. Verification is one-time and required to access all mech categories — sportsbook (Liga 1, Piala Indonesia, Champions League, Premier League, MotoGP, badminton), live-dealer tables, slots, esports (Mobile Legends, Free Fire, PUBG Mobile), and Live Game Shows.

We reserve the right to refuse service to any user, at any time, for any reason. This includes users who we determine are likely to be operating from a prohibited jurisdiction, users who submit false or misleading information during verification, or users who violate our terms of service. Refusal of service does not imply wrongdoing on your part; it may reflect our risk assessment or regulatory constraints.

Account creation

You confirm that you are of legal age and that access complies with your jurisdiction's law. mech does not verify jurisdiction automatically; you are responsible for this determination.

Verification requirement

One-time identity verification via email, phone, and official ID document. Verification confirms your details match your account registration.

Payment methods

mech accepts DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Deposits and withdrawals route through these corridors only.

Service refusal

We may refuse or suspend service to any user without explanation. Refused users may request a withdrawal of remaining balance via our support contact.

Data, Privacy, and Security

We collect personal data necessary to operate mech: email, phone, identity document, and payment information. We store this data with industry-standard encryption and access controls. We do not sell or share your personal data with third parties except as required for payment processing and legal compliance. Payment providers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive only the information necessary to process your deposit or withdrawal.

We retain transaction records (account activity, deposits, withdrawals, betting history) for a minimum of six years to comply with anti-money-laundering and tax reporting obligations. We do not use your data for marketing purposes without your explicit consent. You may request access to your data, correction of errors, or deletion of non-essential information by contacting our support team. Deletion requests may be declined if legal or regulatory obligations require data retention.

Our data protection policy aligns with general data protection principles applicable to online platforms. We are not compliant with every global privacy regulation (e.g., GDPR, CCPA); we follow practices consistent with our operating jurisdiction. Users should review our full privacy policy before creating an account. In case of data breach, we will notify affected users via email and in-app alert within a reasonable timeframe.

mech handles your data with encryption and access controls; we do not sell personal information to third parties, and we retain records only as required by law.

Payment and Withdrawal Terms

Deposits on mech are processed via six e-wallet corridors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and four bank virtual-account options (mobile banking, local payment, online payment, e-wallet). E-wallet deposits arrive instantly; bank virtual-account transfers settle within one business day. We charge no deposit fees. All funds you deposit arrive in full in your mech account.

Withdrawals return to your registered payment method (mobile banking to local payment, online payment to e-wallet, etc.). We do not charge withdrawal fees. Withdrawal requests are processed within one business day; your payment provider's settlement cycle determines when funds appear in your personal account. We do not guarantee subject to verification. Settlement times may vary during peak periods (Idul Fitri, Idul Adha, Imlek, Nyepi) or if your withdrawal triggers additional verification.

All mech balances are non-transferable between accounts and cannot be converted to cash except through withdrawal to your registered payment method. Dormant accounts (no activity for 12 months) may be subject to a monthly dormancy fee; this will be communicated in advance. Upon account closure or suspension, any remaining balance may be withdrawn to your registered payment method, subject to our verification of account ownership.

Terms of Service and Dispute Resolution

Access to mech constitutes acceptance of our terms of service, available at the footer of this site. Our terms govern account creation, betting rules, payment processing, and dispute procedures. If you have a dispute with mech (e.g., an incorrect payout, an account suspension, a payment error), our first step is to gather evidence and respond to your inquiry within seven business days. If we cannot resolve the dispute, you may escalate it to a formal complaint process, also outlined in our terms.

mech does not participate in independent arbitration schemes or gambling commissions at this time. Disputes are resolved through our internal review process and our customer support contact. If you remain unsatisfied, you may pursue legal action in the jurisdiction where you reside, though mech's terms typically include a clause requiring notice to us before formal legal proceedings.

Our liability to you is limited to the balance in your mech account. We do not accept liability for indirect damages, lost earnings, or consequential losses arising from your use of mech. This limitation applies to all claims, whether arising from our negligence, breach of contract, or other legal theory.

Contact Information

For legal inquiries, complaints, or data requests, contact mech support via email or through the contact form on our site. Include a detailed description of your issue and any supporting documentation. We aim to respond to all inquiries within seven to ten business days. For urgent matters, use our in-app chat feature if you are a registered user.

If you wish to report a compliance violation or have concerns about our regulatory status, you may contact the relevant authority in your jurisdiction. We encourage users to report suspected fraud or illegal activity directly to mech support before escalating to external authorities.

Final Notice

This legal notice reflects our current operating practice. We may update this notice at any time without prior notification. Continued use of mech after an update constitutes acceptance of the updated terms. We do not provide legal advice; users should consult a qualified attorney in their own jurisdiction regarding the lawfulness of accessing mech.

By accessing mech, you acknowledge that you have read, understood, and agree to be bound by this legal notice and our full terms of service. You further acknowledge that you are responsible for compliance with your own jurisdiction's laws and that mech does not provide services in jurisdictions where online gaming is prohibited.