mechPrivacy Policy

This page describes what we collect when you use mech and how we keep that data protected. We at mech collect personal information only to operate our platform, verify your account, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and comply with relevant legal obligations. We do not sell your data to advertisers or third-party marketers. Your payment history, account balance, and gaming activity remain confidential.

Our mech privacy commitments apply to all account holders regardless of location — whether you access from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or elsewhere. This policy explains our data practices, your rights, and how to contact us if you have concerns about your privacy on mech.

What Data We Collect on mech

We collect your email address, phone number, full name, and identity document (national ID or passport number) when you sign up and verify your mech account. This information is mandatory for account creation and compliance with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We do not collect data arbitrarily; every field serves account verification or legal obligation.

When you deposit via our payment corridors, we record the payment method you chose (e.g., DANA, e-wallet virtual account), the deposit amount, and the settlement timestamp. We retain this transaction record to reconcile your account balance and support withdrawal matching — your withdrawals return to the same method you deposited from. We do not store your full payment card details or wallet credentials on our mech servers; our payment processors handle that encryption.

During your gaming sessions on mech, we log your gameplay activity — which games you played, your stake amounts, session duration, and outcomes. This data helps us detect fraud, ensure fair gameplay, and troubleshoot technical issues. We also track your login timestamps and device information (browser type, IP address) for security purposes, allowing us to alert you to unusual account access.

Identity data

Email, phone, full name, ID document. Collected once during verification; used for account authentication and KYC compliance.

Payment data

Deposit method, amount, timestamp. Retained for settlement reconciliation and withdrawal matching.

Gameplay data

Games played, stakes, outcomes, session duration. Logged for fraud detection and fair-play verification.

Security data

Login timestamps, IP addresses, device identifiers. Used to detect unauthorized access and protect your account.

How We Use Your Data on mech

We use the data we collect on mech for six primary purposes. First, account verification: your identity data confirms you are who you claim to be, preventing account takeover and fraud. Second, deposit and withdrawal processing: your payment method and transaction history enable us to credit deposits promptly and return withdrawals to your registered account. Third, gameplay fairness: we log game outcomes to verify that all mech games operate fairly and that no technical glitches have affected your balance.

Fourth, legal compliance: we retain transaction records and identity data as required by financial regulators and anti-money-laundering agencies. Fifth, customer support: if you contact mech with a question about your account, a deposit that did not arrive, or a withdrawal you did not recognize, we reference your transaction history to investigate and resolve your issue. Sixth, security: we monitor login patterns and device activity to identify and block unauthorized access to your mech account.

We do not use your data for marketing purposes unless you explicitly consent. We do not sell your email address to third parties. We do not share your gameplay activity with advertisers. Our mech data practices are restrictive by design — we collect only what we need and use it only for the purposes stated above.

Third-Party Processors and Data Location

Our mech platform relies on third-party processors for specific functions. Our payment processors (handling mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transactions) receive your payment method and transaction amount but do not receive your full personal profile. Our hosting provider stores our servers in a data centre outside Indonesia; this means your data may reside in a jurisdiction with different privacy standards than your own. You acknowledge this when you create a mech account.

We do not share your gameplay data with game developers unless required by law or necessary for technical troubleshooting. We do not share your contact information with external marketing firms. Our vendor agreements include strict confidentiality clauses, requiring third parties to protect your data as we do.

Cookies and Tracking on mech

We use cookies on mech to maintain your login session, remember your account preferences, and track your browsing within the mech site. A session cookie stores your authentication token so you do not need to re-enter your password on every page load. A preferences cookie remembers your language selection and any display settings you configured. Analytics cookies help us understand which mech games are most popular and whether our site performs well on mobile devices.

We do not use third-party tracking cookies that follow you across other websites. We do not permit retargeting pixels that would show you mech advertisements on unrelated sites. You can disable cookies in your browser settings; doing so may prevent you from logging into mech or accessing certain features.

Our mech privacy commitment is simple: we collect only what we need, we use it only for the purposes we have stated, and we keep it secure. We do not sell your data or share it with unrelated third parties.

Your Rights and Data Access

You have the right to request a copy of the data we hold about you on mech. You may request correction if any information is inaccurate. You may request deletion of your data, subject to our legal retention obligations — for example, we may be required to retain your transaction records for several years for tax and anti-money-laundering compliance. You may also request that we restrict how we use your data or object to specific processing activities.

To exercise any of these rights, contact our support team. We will respond to your request within thirty days. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

Data Retention and Account Closure

We retain your account data as long as your mech account remains active. If you close your account, we retain your personal and transaction data for seven years to comply with financial regulations and potential legal investigations. After seven years, we delete or anonymize your data unless we are required by law to retain it longer.

If you request account closure, we process that request within fourteen days. Any remaining balance in your account is withdrawn to your registered payment method. We do not charge closure fees.

Security Measures on mech

We protect your mech data using industry-standard encryption (SSL/TLS) for all data in transit between your device and our servers. We use hashed passwords, meaning we do not store your actual password — only a cryptographic hash that we use to verify your login. Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We do not guarantee absolute security; however, we undertake reasonable measures to prevent unauthorized access, alteration, or disclosure of your data.

If we discover a data breach affecting mech users, we will notify affected account holders and relevant authorities as required by law. We will disclose what data was exposed and what steps we are taking to secure your account.

Jurisdiction and Policy Changes

This privacy policy applies to your use of mech. Our services are available only where local law permits. By creating a mech account, you consent to the privacy practices described here. We may update this policy from time to time. If we make material changes, we will notify you via email or in-app alert. Your continued use of mech following a policy change constitutes your acceptance of the new policy.

If you have questions about our privacy practices, our data retention, or your rights on mech, contact our support team. We are available to clarify our commitments and respond to your concerns.