mechTerms of Use

When you open an account on mech, you agree to our terms governing account ownership, deposits, withdrawals, game rules, and dispute resolution. These terms apply to all users accessing our platform from supported jurisdictions. We outline what we require from you, what we commit to, and what happens if disputes arise.

Our mech terms cover account opening (email verification, identity confirmation, payment method registration), deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, withdrawal procedures, bonus conditions, game settlement, and our dispute-resolution process. By creating a mech account, you acknowledge these terms and accept our jurisdiction-restricted service model.

This page walks through the key provisions. For full detail, refer to our complete terms document accessible from your mech account dashboard.

Account Opening and Our Verification Policy

To open a mech account, you provide your email address, phone number, and identity document (national ID or passport). Our compliance team reviews your information to confirm you are a real person and to prevent fraud. Verification typically completes within hours. We do not share your identity details with third parties except as required for payment processing and legal compliance.

Your mech account is personal and non-transferable. You may not share your login credentials, allow others to use your account, or create multiple accounts. If we detect account sharing or duplicate accounts, we may suspend or close your account and forfeit any balance. You are responsible for keeping your password confidential and for all activity on your account.

Access to mech services is available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

Deposits, Withdrawals, and Our Payment Terms

We accept deposits via six e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and four bank virtual accounts (mobile banking, local payment, online payment, e-wallet). E-wallet deposits arrive instantly; bank transfers settle within one business day. We do not charge deposit fees. The full amount you transfer arrives in your mech account.

Your mech balance is unified across all categories — sportsbook (Liga 1, Piala Indonesia, Champions League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), esports markets (Mobile Legends, Free Fire, PUBG Mobile), and Live Game Shows. You may shift balance between categories without re-depositing.

Withdrawals return to your registered payment method. You must withdraw to the same method you used to deposit: if you funded via mobile banking, your withdrawal goes to local payment; if you used a online payment virtual account, funds return to that account. We do not charge withdrawal fees. Withdrawals are processed within one business day; delivery depends on your payment provider's settlement timeline, typically 1-3 business days.

E-wallet deposit

e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking. subject to verification; balance updates within seconds.

Bank virtual account

local payment, online payment, e-wallet, mobile banking. Manual transfer from your personal banking app; settles within one business day of our receipt.

Withdrawal matching

All withdrawals return to the original payment method. This prevents account takeover and ensures you receive your funds.

No withdrawal limits

You may withdraw your entire balance or any portion at any time, subject to standard verification windows.

Game Rules and Settlement on mech

Our mech sportsbook uses official league and tournament results (Liga 1, Piala Indonesia, Champions League, Premier League, MotoGP, badminton) as the authoritative source for settlement. Live-dealer games are conducted by real dealers in licensed studios; results are final once the dealer announces them. Slots operate with certified random-number generators; outcomes are determined at the moment of spin initiation. Esports markets settle according to official tournament scoreboard data and league standings.

We do not guarantee wins or promise any specific outcome. Game results depend on real match outcomes, real dealer gameplay, certified randomness, or real tournament data — none of which we control. Your participation in any mech game carries the possibility of loss. Play within your budget and only with funds you can afford to lose.

If you believe a game settlement is incorrect, you may dispute it within 30 days by contacting our support team. We will review the transaction, check our settlement logs, and respond within five business days. If we confirm an error, we will correct your balance. If we find no error, we will explain the settlement rules and why the outcome stands.

Bonus Terms and Conditions

We may offer bonus credits to new or existing mech account holders from time to time. Any bonus offer will be published with clear terms specifying the bonus amount, qualifying deposit, wagering requirement (if any), eligible games, and expiration date. Bonus credits are separate from your cash balance and may only be used for eligible games.

Bonuses are not guaranteed. We reserve the right to modify, suspend, or cancel any bonus promotion without notice. If you have an active bonus and request a withdrawal, the bonus credits are forfeited; only your cash balance is withdrawn. Abuse of bonus offers — such as depositing with bonus intent then immediately withdrawing — may result in account suspension and forfeiture of your balance.

Our mech terms are designed to protect both you and our platform. Clear rules about deposits, withdrawals, game settlement, and dispute resolution mean you know your rights and responsibilities.

Account Suspension and Closure

We may suspend or close your mech account if you breach these terms, engage in fraudulent activity, attempt account takeover, use prohibited software (bots, scrapers, API abuse), or violate our game rules. Examples include: creating multiple accounts, sharing your account with others, using automated betting tools, attempting to manipulate game outcomes, or breaching your jurisdiction's gaming laws.

If we suspend your account, your balance is held securely pending investigation. If we close your account due to terms violation, we may forfeit your balance. If we close your account for legitimate reasons not related to breach (e.g., you request closure), we will return your balance minus any pending disputes.

You may request account closure at any time by contacting our support team. We will close your account, secure your balance, and process withdrawal within five business days.

Jurisdiction and Dispute Resolution

mech operates under jurisdiction-restricted access. Our services are available only where local law permits. By using mech, you confirm that access and use comply with your jurisdiction's law. We are not responsible for your breach of local law. If your jurisdiction prohibits online gaming, we do not serve you and you should not open an account.

Disputes between you and mech are resolved through our internal review process first. Contact our support team with your dispute, including details and evidence. We will investigate and respond within five business days. If you disagree with our resolution, you may escalate to our dispute committee for further review. Escalations are reviewed within 10 business days.

We do not use arbitration clauses that prevent you from accessing courts. If you wish to pursue formal legal action, you may do so in your jurisdiction. mech operates under the laws and regulations applicable to our licensing jurisdiction. These terms are governed by the legal framework applicable to our platform operations.

Data Protection and Privacy

We collect your name, email, phone, identity document, and payment method information to operate your mech account and comply with regulatory requirements. We encrypt sensitive data using industry-standard protocols. We do not store your payment card details long-term; only settlement information is retained for compliance.

Your data is not sold or shared with third parties except as required for payment processing (your bank, payment provider) and legal compliance (regulatory authorities). You may request a copy of your personal data or request deletion subject to legal retention requirements. Contact our support team with any data-protection questions.

Term Changes and Final Note

We may update these terms from time to time. Changes take effect upon publication on this page. Continued use of your mech account after a term change constitutes your acceptance of the new terms. We will notify you of significant changes via email and in-app alert.

These terms, along with our Privacy Policy, constitute the entire agreement between you and mech regarding your account and use of our platform. If any term is found unenforceable, the remaining terms continue in full force. Our failure to enforce a term does not waive it.

By opening and using a mech account, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, do not open an account. Our support team is available to answer questions about these terms or any aspect of mech services.